The Voice of Hainan: No-hassle returns to be promoted in Hainan stores

南海网"This is Hainan" 英语音频新闻节目《海南之声》(第30期)

This is the Voice of Hainan, from


No-hassle returns to be promoted in Hainan stores


Hainan will promote a no-hassle returns policy in physical stores, according to a joint guideline issued recently by the Hainan Administration for Market Regulation and Hainan Consumers' Committee.

Store operators can determine the category and range of goods, time limit (no less than seven days) and conditions.

Notices regarding no-hassle returns should be posted in a prominent position on websites or in stores. Consumers that need to make a return should present their receipt or other vouchers within the valid period and return the goods intact.

Operators that find consumers buying goods that are not for their own life needs or violating the principle of integrity shall have the right to refuse the return.

Hainan offers housing incentives to attract talent


Hainan is offering housing incentives to attract talent to the tropical island province, where the country's 12th free trade zone - its largest - is being created.

A notice from the provincial government on Friday said the employees of companies that move their headquarters to the island will enjoy the same housing policies and credit support as locals when buying a house, even though they don't have household registration in Hainan.

The supplementary measure, which is intended to address problems of new employees settling in the Hainan FTZ, will improve the business environment, attract investors, promote opening-up and development of headquarters, and optimize the living environment, local officials said.

In April last year, after the central government said Hainan would become a pilot free trade zone, the island announced it would attract 1 million skilled workers. To accomplish that, it has adopted measures to support free housing for topnotch personnel, child education, spousal employment, medical insurance and car purchases.

"The latest move to help newcomers buy a home will make talented people feel more at ease and work more wholeheartedly," said Xia Feng, director of the economic research department of the China Institute for Reform and Development.

"The government should also promote the rental housing market for those who cannot afford to buy, and cultivate more diversified business platforms to attract talent from outside the island," he said.

source:,China Daily

策划:陈书焕 叶海声

Responsible editor: 石一涵
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